Review Detail

 
Brokers Database
(Updated: March 05, 2012)
Overall rating 
 
7.6
Funding 
 
8.0
Trading Platform 
 
6.0
Customer Service 
 
9.0

I've been using City Index since Jul 07. I found their platform is not fast enough.

As for their customer service, I find that they have very helpful staff that helped me when there's a few hiccups. Like there was a night I tried to short EURUSD and it didn't execute. I didn't think too much about it, the next morning it actually went my direction! Then I tried to email them to ask about why it failed the night before. And my position was reinstated with instant profit.

I would rate their services as good but the platform as mediocre.

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