City Index Singapore

City Index Singapore

 
7.6 (1)
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Brokerage

Clearing Method
Accept Clients From
SG MAS License
Capital Markets Services Licence Holder
License Status

Entity

Year Est'd

Address

Address
6 Battery Road #20-01
Postal / ZIP
49909
Phone
+65 6826 9988
Fax
+65 6826 9968
Website
Visit Forex Broker website
  • City Index is one of the world’s leaders in CFD trading, retail forex and, in the UK spread betting. Established in the UK in 1983, we have grown to become leading providers of contracts for difference, FX and spread betting over the past 30 years.

    Our offices

    As a group we have over 400 employees worldwide and offices in Singapore, UK, US, China and Australia. We transact in excess of two million trades every month for individuals in over 50 countries worldwide.

    Our markets

    We provide consistently competitive spreads and access to thousands of global CFD markets including indices, shares and commodities. You can also take a position on a wide range of major, minor and exotic currency pairs via our powerful MT4 FX account.

    Ownership

    City Index is a trading name of GAIN Capital Holdings, Inc (NYSE: GCAP), a global leader in online trading. GAIN Capital and its affiliated companies are committed to delivering competitive pricing, reliable trade execution, premium trading tools and comprehensive research to help clients succeed. As a global, publicly traded company, GAIN must meet the highest standards of corporate governance, financial reporting and disclosure.

    Innovative Technology

    Our innovative download and browser-based trading platforms gives City Index clients a trading edge over other retail traders, with customisable and advanced trading tools available.

    Our History

    Over the last 30 years, City Index has grown to become one of the world’s leading providers of contracts for difference, forex and, in the UK, spread betting.

    • 1983: Established as one of the UK’s first spread betting providers
    • 2001: Launched Contracts for Difference in the UK
    • 2005: Acquired FX broker IFX Markets, and spread betting provider Finspreads.com to consolidate our position as one of the market leaders
    • 2006: Opened offices in Sydney, Singapore and Shanghai serving clients across the Asia Pacific region
    • 2008: Acquired FX Solutions, a US market leader in retail and white label foreign exchange services to expand our global reach across the USA and into the Middle East
    • 2009: Launched City Trading™ – the first spread betting and CFD trading App for the iPhone™

    Our Awards

    We have won numerous awards over the years for our spread betting (UK only), CFD and FX trading services as well as product innovation, reinforcing our position as one of the world leaders in spread betting, CFD trading and margined FX. A selection of our latest awards:

    • 2013: Best CFD Provider Singapore - Global Banking Finance & Review
    • 2012: Best CFD Provider - Shares Magazine
    • 2011: Best Online Trading Application – Shares Magazine
    • 2011: Best Mobile Trading Platform – Money AM
    • 2011: Best Online Spread Betting Service – Money AM
    • 2010: Best Online CFD Provider – Money AM
    • 2010: Best Mobile Trading Platform – Money AM
    • 2010: Innovation of the Year (Mobile) – Financial Times and Investors Chronicle
    • 2009: Best Online CFD Provider – Money AM
 
 

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User reviews

1 reviews

Overall rating 
 
7.6
Funding 
 
8.0  (1)
Trading Platform 
 
6.0  (1)
Customer Service 
 
9.0  (1)
Ratings (the higher the better)
Funding
Deposit Methods and Ease of Withdrawal
Trading Platform
Ease of Use and Features
Customer Service
Live Chat, Email and Phone Support Timeliness
Comments
(Updated: March 05, 2012)
Overall rating 
 
7.6
Funding 
 
8.0
Trading Platform 
 
6.0
Customer Service 
 
9.0

I've been using City Index since Jul 07. I found their platform is not fast enough.

As for their customer service, I find that they have very helpful staff that helped me when there's a few hiccups. Like there was a night I tried to short EURUSD and it didn't execute. I didn't think too much about it, the next morning it actually went my direction! Then I tried to email them to ask about why it failed the night before. And my position was reinstated with instant profit.

I would rate their services as good but the platform as mediocre.

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